Our Outsource Model
We offer a range of on-, near- and off-shore outsourcing. Companies carry the in-country perspective needed for success, but often reach limits within either a regional or global context. With each variation, we aim to take advantage of relationships, perspective and processes to deliver values that aren’t accessible to each of our clients. Vox partners in the most effective manner to achieve a complementary set of skills. For each client, our model provides a range of tangible benefits:
Transactional experience: At our scale, we handle thousands of purchase orders, negotiations, projects and deliveries.
Support model: We offer set SLAs (service level agreements) specifying our rapid-deployment model and our involved ongoing support. Our supply-chain-as-a-service model ensures alignment where we work hard to ensure continued, sustainable success. View an example of a support queue where we monitor requested system adjustments and respond to troubleshooting inquiries.
Market changes: Viewing industry changes, pricing shifts, and cost drivers from our vantage point, we’re able to proactively work with our clients to adjust their planning far earlier and more effectively.
Enabling technology: Technology investments in sourcing, procurement and logistics execution are becoming increasingly important. At the same time, many best-in-class tools remain out of reach of individual companies. We’re able to leverage our size to access these tools and the value they provide.
Process improvements: As an organization centered around buying and delivering, we’re constantly investing the resources needed to ensure we’re operating as effectively as possible in our areas of competency. With our expertise, we’re committed to keeping our processes simple, robust and enabling us to deliver compelling results.